- Performs general cleaning duties in public areas of the Casino Facility. Areas may also include Casino gaming floor, banquet rooms, restaurants, retail shops, museum, elevators, escalators and back-of-house employee locations (e.g. locker rooms, administrative offices etc.).- Responsible for carpet cleaning in halls & corridors, unobstructed and obstructed space by cleaning edges, spot cleaning and shampooing with specialized equipments, as directed. - Cleans hard floor surfaces in halls & corridors, unobstructed and obstructed spaces by dust mopping, wet mop & rinse, using equipment as directed.- Performs dusting and polishing duties on slot machines, art works, pictures, walls, columns, stair wells, baseboards, waste cans, furniture and fixtures to the highest established standards.- Performs cleaning duties on windows and doors while utilizing tools to achieve established high standards. - Removes all trash and debris, clean all trash cans in assigned zone areas.- Prompt attention to cleaning up spills or accidents or debris.- Conducts all guest and staff interactions in a pleasant and helpful manner and be knowledgeable of and forthright with information about our property and services.- Maintains a clean working area at all times and ensures that equipment and work materials are not left in an unsafe or unsightly manner.

- Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department, including the poker room area (if applicable).  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Works closely with the Shift Manager to implement and oversee overall strategies for customer service, comping, - games layout and mix, revenue growth, and expense management in order to maximize profitability.- Shares responsibility of the overall engagement of all team members with Shift Manager by addressing and managing team member feedback, suggestions, complaints, and grievances. - Responsible for the accountability of the chips, cards, dice and all other gaming equipment.- Assists with verifications of table inventories and effectively manages table limits.- Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Table Games department.- Maintains a continuous inspection of cards and dice ensuring the security of assigned table games during assigned shift.- Shares responsibility for the overall integrity of daily operations on assigned shift.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.- Responsible for complimentary privileges within prescribed limits in accordance with the approved Comp Matrix.- May serve in the capacity up to the Table Games Shift Manager level in their absence.

Come Join Our Award Winning Culinary Team! Let's Get Cookin'! - Prepare and cook food products according to standard recipe - For either Casual Dining, Sports Bar, or Asian Cuisine (with experience).- Prepare, plate, and present food products of various cooking methods in order to assist in reaching guest satisfaction, workforce strength, profitability, and compliance goals.  - Report to Sous Chef at start of shift to receive instructions as daily specials or menu changes.   - Communicates station needs, waste, and discrepancies with sous chef.  - As directed by sous chef, prepare and present menu items according to recipe specification and presentation expectations.  - Assist in other areas of kitchen as directed by Sous Chef.  - Interact with guests and coworkers in a professional, courteous manner.  - Set-up & maintain a clean and sanitary work area at all times. 

- Experience working with Asian Cuisine - Required- Prepares, expedites, monitors, replenishes, and/or transports meats, vegetables, soups, sauces and other food items as indicated by production sheets.- Reports to Sous Chef at start of shift to receive instructions as daily specials or menu changes.- Arranges mise en place according posted instructions and menu requirements.- Communicates station needs, waste and discrepancies with immediate supervisor.- As directed by supervisor, prepares and presents menu items according to recipe specification and presentation photos.- Assists in other areas of kitchen as directed by Sous Chef.- Interacts with guests and coworkers in a professional, courteous manner.- Maintains a clean and sanitary work area at all times.- Performs other duties as assigned by supervisor.

- Responsible for the collection and count of slot cash boxes from the gaming floor and the subsequent cash and ticket count conducted in the count room.  Also responsible for the count of poker and table game drop boxes and any other drops or counts for associated gaming revenues in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals.  - Comprehensive understanding of regulations pertaining to the work process- Accurately reports count results- Completes daily maintenance of all count room equipment

- Responsible for directing the overall operations and staff of the Accounting and Finance Department at the property.- Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving deadlines.- Responsible for assisting in preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Responsible for the development, maintenance, and documentation of the Accounting System of Internal Control.- Plans, coordinates, and executes an efficient accounting and financial reporting system which provides data, as directed by the Parent Company, to the Parent Company for purposes of internal and external Financial Reporting as required by, among other Regulatory Bodies, The Securities and Exchange Commission (including requirements under Sarbanes-Oxley), the Internal Revenue Service.- Responsible for all regulatory compliance related to Accounting System of Internal Controls as required by, among other agencies and governing bodies.- Creates and maintains a periodic, quality internal reporting process to be used by Company Management for purposes of analyzing results of operations and making business and operating decisions about the direction of the Company.- Brings plans for operating efficiency to the attention of Management and assists in implementation of developed processes.- Responsible for the annual Company Budget and Capital Plan, inclusive of planning, executing, and reporting on the variances from actual operating results.- Responsible for developing and maintaining a qualified staff that has the capabilities of executing the required actions necessary for complying with all Financial Reporting and Accounting Internal Controls as outlined by the Company.- Continuously maintains knowledge and understanding of rules and regulations as promulgated by, among other governing bodies, Generally Accepted Accounting Principles, the Securities and Exchange Commission, the Internal Revenue Service, and the Department of Revenue for the state jurisdiction and State Gaming Control Board.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   - Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. - Maintains strict confidentiality in all departmental and company matters.- Has authority to issue complimentaries in accordance with the approved Comp Matrix.

- Develops a thorough understanding of player's club and remains current on all promotions and events.- Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player's club in a positive, helpful manner to maintain accuracy.- Operates with an impressed inventory of cash and perform exchanges of gaming vouchers for cash, exchange cash equivalents for Front Money Deposits, exchange approved checks for cash, exchange chips for cash, exchange markers for cash, perform chip transfers, issue gaming vouchers, complete emergency BV transactions and respond to service issues at the TRU's and Coin Max.- Runs reports and verification information for patron credit line requests in accordance with directive of HCPN Credit Committee and PGCB regulations.- Demonstrates proficiency in AS400 menus, Internal Controls, ACSC system, department policies/procedures and any other functions associated with the successful operation.- Serves as property ambassador and has solid overall knowledge of the property, including the casino.- Develops and maintains a good relationships with loyal players in order to maximize opportunity for personalized experience and return visits.- Functions as a Main Bank Cashier as necessary; however, may not function as both a Player Services Cage Cashier and a Main Bank Cashier within a single gaming day.

- Develops a thorough understanding of player's club and remains current on all promotions and events.- Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player's club in a positive, helpful manner to maintain accuracy.- Operates with an impressed inventory of cash and perform exchanges of gaming vouchers for cash, exchange cash equivalents for Front Money Deposits, exchange approved checks for cash, exchange chips for cash, exchange markers for cash, perform chip transfers, issue gaming vouchers, complete emergency BV transactions and respond to service issues at the TRU's and Coin Max.- Runs reports and verification information for patron credit line requests in accordance with directive of HCPN Credit Committee and PGCB regulations.- Demonstrates proficiency in AS400 menus, Internal Controls, ACSC system, department policies/procedures and any other functions associated with the successful operation.- Serves as property ambassador and has solid overall knowledge of the property, including the casino.- Develops and maintains a good relationships with loyal players in order to maximize opportunity for personalized experience and return visits.- Functions as a Main Bank Cashier as necessary; however, may not function as both a Player Services Cage Cashier and a Main Bank Cashier within a single gaming day.

*Pending regulatory Approval*  Poker dealing work experience preferred - Experience in conducting poker game. - Safeguards the assets of the company.- Conduct the poker game.- Responsible for the accuracy of the table bank and the pot.- Adhere to poker room policies / procedures.- Review and inspect assigned working environment for any and all safety hazards.- Keep well informed of all corporate, property and Poker Department policies and/or procedures, upcoming events.- Required to do BRUSH-duty As Needed- Poker Dealer Will Keep All Accrued Tips- Comply with Pennsylvania Gaming Control Board Regulations- Perform other job related duties as assigned.

- Sweeps and vacuum carpets and floors.- Mops floors.- Dusts and polishes fixtures, furniture and flooring.- Clean windows and doors.- Wash and wipe down of stairwells, base boards, walls, waste cans and other items as assigned.- Remove trash cans and debris.- Prompt attention to cleaning up spills or accidents or debris.- Conducts all guest and staff interactions in a pleasant and helpful manner and be knowledgeable of and forthright with information about our property and services.- Maintains a clean working area at all times and ensure that equipment and work materials are not left in an unsafe or unsightly manner.

- Performs and completes all duties necessary to comply with PGCB mandated requirements, which include but are not limited to, gaming related drops, card and dice reconciliation, inspection, cancellation and destruction, transport locked chip carriers and documents to and from the Chip Bank. - Through alertness, diligence, specified procedures and proactive attention to potential danger and security risks, the security officer shall protect our guests, our property and our staff from harm or loss. - Patrols, periodically, buildings and grounds of the facility, as directed; or stand watch, as directed, at an assigned security post, in order to oversee the comfort, safety and security of our guests. - Examines various points of entry to determine that they are secure. - Conducts inspections, in accordance with procedures, to ensure equipment and facilities are in a safe condition. - Watches for and conducts timely reporting of irregularities such as fire hazards, leaking water pipes, and security doors left unlocked to the appropriate authority. - Guards against theft of company property. - Greets all guests and staff in a positive, friendly, and professional manner. - Regulates vehicle and pedestrian traffic at plant entrance to maintain orderly flow, as directed. - With care and professionalism, ensures compliance of Hollywood Casino’s responsibility to prevent over consumption of alcohol.- Provides professional representation at internal and external meetings and events.- Demonstrates abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.- Ensures interactions with internal and external guests follow the guidelines of the customer service program.- Adheres to all Corporate and local policies, procedures, and operating guidelines.

- Writes, verifies, and makes payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintains a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Stocks Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.- Writes Sports tickets in an accurate and timely manner.- Makes payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintains and reconciles bank for assigned shift, following established cash-handling policies and procedures.- Explains wagering rules, including betting lines and odds, and procedures to guests.- Provides information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service.  Offer information on activities, etc., and direct guests for further information as necessary.- Creates and enters player tracking cards.- Notifies management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Performs other job-related duties as requested.

- Responsible for dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity within the game. - Responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. - Provides customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. - Responsible for directly monitoring casino gaming activity in accordance with all applicable rules and regulations in order to assist in reaching profitability, guest satisfaction, and workforce strength and compliance goals.  - Provides encouragement, sets high expectations, and sets proud and positive examples necessary to ensure a fun, exciting and professional working environment for our staff and a pleasant and entertaining experience for our guests.

SUMMARY:Provides quality guest service while accurately and efficiently performs patron transactions with cash and cash equivalents. Learns and remains knowledgeable of the player’s club and the casino. Positively impacts player programs by recruiting for, enrolling in and informing players, of the particulars of the program, in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals.   ESSENTIAL DUTIES AND RESPONSIBILITIES:Other duties may be assigned. - Develops a thorough understanding of player’s club and remains current on all promotions and events. - Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player’s club in a positive, helpful manner to maintain accuracy. - Team members assigned to window banks will operate with an impressed inventory of cash and perform exchanges of gaming vouchers for cash, exchange cash equivalents for front money deposits, exchange approved checks for cash, exchange chips for cash, exchange markers for cash, perform chip transfers, issue gaming vouchers, complete emergency BV transactions and respond to service issues at the TRU’s and Coin Max.    - Runs reports and verification information for patron credit line requests in accordance with directive of HCPN Credit Committee and PGCB regulations.- Demonstrates proficiency in AS400 menus, Internal Controls, ACSC system, department policies/procedures and any other functions associated with the successful operation. - Serves as property ambassador and has solid overall knowledge of the property, including the casino. - Develops and maintains a good relationship with loyal players in order to maximize opportunity for personalized experience and return visits. - May function as a Main Bank Cashier as necessary.  However, may not function as both a Player Services Cage Cashier and a Main Bank Cashier within a single gaming day.- Serves as Player Services Cage Asst Manager in their absence.  However, may not function as both a Player Services Cage Cashier and a Player Services Cage Asst Manager within a single gaming day.- Maintains thorough knowledge of player tracking system, Internal Controls and policies/procedures and makes suggestions for improvement.- Has authority to issue complimentaries in accordance with the approved Comp Matrix.- Provide professional representation at internal and external meetings and events.- Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.- Ensure interactions with internal and external guests follow the guidelines of the customer service program.- Adhere to all Corporate and local policies, procedures, and operating guidelines.

- The Table Games Dealer is responsible for dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity within the game. - As the Table Games Dealer, you will be responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. - As part of your Dealer responsibilities you will be required to provide customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. - This position is responsible for directly monitoring casino gaming activity in accordance with all applicable rules and regulations in order to assist in reaching profitability, guest satisfaction, and workforce strength and compliance goals.  - Provide encouragement, sets high expectations, and sets proud and positive examples necessary to ensure a fun, exciting, and professional working environment for our staff and a pleasant and entertaining experience for our guests. Providing superior customer service in accordance with Red Carpet Service Standards. - Demonstrate knowledge of and the ability to deal table games offered by the casino.  - Reconcile potential conflicts with guests regarding the rules and conduct of game play.  - Responsible for game protection including the identification of potential card counters, game accuracy, and pace of table game play.  - Conduct all procedures associated with opening and closing the shift including preparing dice, cards and associated gaming equipment as well as accuracy completing all table games transactions required.  - Assist in the handling of all guest-related matters with positive outcomes on disagreements in a consistent, professional manner to ensure return visits.  - May be required to perform duties outside of normal job description where, in the Company's judgment, it is necessary in the interest of efficiency, productivity, or improved guest services.  - Participate in ongoing training and successful completion of additional games as deemed necessary. 

- The Table Games Dealer is responsible for dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity within the game. - As the Table Games Dealer, you will be responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. - As part of your Dealer responsibilities you will be required to provide customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. - This position is responsible for directly monitoring casino gaming activity in accordance with all applicable rules and regulations in order to assist in reaching profitability, guest satisfaction, and workforce strength and compliance goals.  - Provide encouragement, sets high expectations, and sets proud and positive examples necessary to ensure a fun, exciting, and professional working environment for our staff and a pleasant and entertaining experience for our guests. Providing superior customer service in accordance with Red Carpet Service Standards. - Demonstrate knowledge of and the ability to deal table games offered by the casino.  - Reconcile potential conflicts with guests regarding the rules and conduct of game play.  - Responsible for game protection including the identification of potential card counters, game accuracy, and pace of table game play.  - Conduct all procedures associated with opening and closing the shift including preparing dice, cards and associated gaming equipment as well as accuracy completing all table games transactions required.  - Assist in the handling of all guest-related matters with positive outcomes on disagreements in a consistent, professional manner to ensure return visits.  - May be required to perform duties outside of normal job description where, in the Company's judgment, it is necessary in the interest of efficiency, productivity, or improved guest services.  - Participate in ongoing training and successful completion of additional games as deemed necessary. 

SUMMARY:  The Table Games Dealer School Student is responsible for learning dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity in Dealer School.  The Table Games Dealer School Student does not perform the function of a Table Games Dealer nor work on the gaming floor in any capacity.   Dealer School Hours: Tuesday through Friday 9:30AM-2:30PM. ESSENTIAL DUTIES AND RESPONSIBILITIES:Other duties may be assigned. - Responsible for meeting Table Games Dealer School attendance requirements.  - Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school. - Provides professional representation at internal and external meetings and events.- Demonstrates abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.- Ensures interactions with Team Members and School Instructors follow the guidelines of the customer service program.- Adheres to all Corporate and local policies, procedures, and operating guidelines.